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Privacy Policy | Shively Supply

Privacy Policy

WHO WE ARE

Shively Brothers Inc.is a US based company located at 2919 South Grand Traverse, Flint, Michigan, 48507.

Shively Supply is a division of Shively Brothers Inc. located at 4455 Marlea Drive, Saginaw, Michigan, 48601.

OUR COMMITMENT TO PRIVACY

Your privacy is important to us. To better protect your privacy, Shively Brothers Inc. Privacy Policy describes data that Shively Brothers Inc. and its subsidiaries, affiliates, dealers and agents collect, use, share, and store, including personal data (i.e. information that personally identifies you, such as your name, email address or other data that can be reasonably used to infer this information).

THE INFORMATION WE COLLECT

We currently hold details such as, but not limited to: names, email addresses, telephone and fax numbers, and physical addresses. During your interactions with Shively Brothers Inc., you may choose to provide us with personal data when you email, call, chat, answer a survey, or communicate with us through social media.

THE INFORMATION WE COLLECT ABOUT YOU FROM OUR SITE

We may also collect information on how our web services are accessed and used ("Usage Data"). This Usage Data may include:

  • IP address of the requesting computer
  • Date and time of the request
  • Name and URL of the retrieved file
  • Amount of transmitted data
  • Access status (file transfer, file not found, etc.)
  • Detection information for the browser and operating system
  • Name of the user’s internet access provider
  • Website from which access was initiated

The collection, processing, and use of this data are to enable the use of the website, and for system security and technical administration of the network infrastructure. A comparison with other data or a transfer to third parties, even in excerpts, does not take place.

HOW WE USE INFORMATION

The basis for holding this data is contractual because we need this data to facilitate trading with you. We use this data for two standard types of communication:

  • Service communication such as order acknowledgements, remittance advice, sales, product information, and customer service etc.
  • Marketing communication such as product releases, optional surveys, and company news etc. On all marketing emails there will be a clear option to unsubscribe from these communications

Other uses of your data include our CRM and audit requirements.

INFORMATION SHARING

Under no circumstances do we rent or sell your personal data to any other company for their marketing purposes.

We may, as described in this Privacy Policy, share data with our affiliates and subsidiaries, and third parties. We may disclose data if required to do so by law or in response to valid requests by public authorities, for the purposes of law enforcement and national security.

RETENTION

Shively Brothers Inc. generally stores your personal data until you request to delete it, or for as long as you remain a customer in order to provide you with our products and support. In addition, Shively Brothers Inc. may store your personal data to resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements and comply with applicable laws. After your data is no longer necessary to retain, all digital copies are deleted and physical copies are destroyed.

YOUR DATA PROTECTION RIGHTS UNDER GENERAL DATA PROTECTION REGULATION (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Shively Brothers Inc aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or delete information we have on you.You have the right to access, update or request deletion of your Personal Data.
  • The right of rectification.You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object.You have the right to object to our processing of your Personal Data.
  • The right of restriction.You have the right to request that we restrict the processing of your personal information.
  • The right to data portability.You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
  • The right to withdraw consent.You also have the right to withdraw your consent at any time where Shively Brothers Inc relied on your consent to process your personal information. You can send an email to supply@shivelybros.com.Processing based on your consent is lawful until the time of the withdrawal. Please note that we may ask you to verify your identity before responding to such requests.